Support & Service

 

Support & Service

Committed to Quality Support.

At Vari-Lite, our goal is to help our customers succeed in their businesses. That's why, when you purchase automated lighting systems from Vari-Lite, we are committed to providing you with the highest quality in customer service.

Our comprehensive customer service ensures you get the full benefit of being a Vari-Lite customer. Whether your needs are simple telephone assistance, product training or technical service, our full-time staff of experienced professionals are on-hand to provide support.


NEW! Training Videos

As a new service for owners and users of VARI*LITE® luminaires, Vari-Lite offers a series of short training videos from our training department. These training videos will be published periodically and show you how to program, operate, or perform routine maintenance to your fixtures.

 

Product Downloads

The Product Downloads area provides a wide range of support material, technical information, fixture libraries and the latest software to allow our customers to keep their systems as current as possible. Information regarding discontinued products are included in the list below.

Select a Product Family below to view available product information.


 

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CONTACT VARI*LITE SUPPORT
Vari-Lite Customer Service can be reached 7am - 6pm CST Monday through Friday at the following:

Vari-Lite
10911 Petal Street
Dallas, Texas 75238 USA

North America Toll Free:
1.877.VARILITE (1.877.827.4548)
International: 1.214.647.7880
Facsimile: 1.214.647.8038
By E-Mail

For Emergency After-Hours Technical Support, call: 1.877.827.4548 or 1.214.647.7880
UPCOMING TRAINING CLASSES
Vari-Lite Service Training - Class is Full
Date: September 20 - 24, 2010
Time: 9:00 am - 5:30 pm
 
Vari-Lite Service Training - Class is Full
Date: November 8 - 12, 2010
Time: 9:00 am - 5:30 pm
 
Vari-Lite Service Training - Class is Full
Date: December 13 - 17, 2010
Time: 9:00 am - 5:30 pm
 
Vari-Lite Service Training
Date: January 10 - 14, 2011
Time: 9:00 am - 5:30 pm
 
Vari-Lite Service Training
Date: February 7 - 11, 2011
Time: 9:00 am - 5:30 pm
VARI*LITE TECH CENTER LOGIN
This section is for use by Authorized Vari-Lite Dealers and Service Centers. You must have a valid User ID and Password to enter this site. If you have any problems accessing the site, please contact us to verify your credentials.

User ID :
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AUTHORIZED SERV CTR LOGIN
For access to Vari-Lite Warranty Verification, Service Center Policy Claim Guide, and Warranty Labor Claim Forms. This area is for Authorized Vari-Lite Service Centers only. For access to this area, please contact contact Vari-Lite Customer Service at 1.214.647.7924 or e-mail us.

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